Shipping policy
Shipping FAQ
Q: What is the Ordering and Shipping Process?
A: After you place your order, you will receive two emails from us. The first email is a receipt/confirmation which will be sent immediately after placing your order. You will also receive a shipping confirmation email once your order has been shipped.
Q: When should I expect my order to arrive?
A: Our office ships items daily Monday through Friday 9:30am - 2:30pm Central Time.
Q: How long will it take to receive my order?
A: Generally, products take between 2-5 business days to arrive (depending on where you are located). Unless the product description states shipping time, then please allow that time for delivery. Priority mail items are usually 1-3 business days and sometimes longer depending on the region and time of the year.
**Please check the desired product's description for more information regarding shipping.
Q: How much does the shipping cost?
A: TCD Offers Free Shipping on all orders (US residents only). International orders will calculate during checkout.
Q: Which carrier do we use to ship orders?
A: USPS , UPS, FedEx
Canada: Canada Post
Australia: Australia Post
Rest of the world: e-Packet
Q: Do you offer expedited shipping?
A: Please Contact us if you want to expedite your order shipping process. Contact Us
Q: How to track my order?
A: From the 2nd email you will have an access to view the "Thank you" page and by clicking on your tracking number, you will be able to track your shipment.
Q: Do you accept returns?
A: If you are unsatisfied , you are more than welcome to always return your item.
Q: What is the return policy?
A: We offer an easy and hassle-free return policy. Returns can be sent to our headquarters
TCD RETURNS 222 Concord Exchange N. Suite #3 South Saint Paul, Minnesota, 55075
Q: Where are we located?
A: Our headquarter office is located 222 Concord Exchange N. Suite #3 South Saint Paul, Minnesota, United States 55075